Sunday, March 22, 2009

Thank Goodness for Equal Opportunity Employment

For Connor's birthday, he informs me he wants an ice cream cake. So, a few days prior to the big event, I go to the local ice cream store to place my order. To protect the identity of the store, let me just say, it's initials are DQ. On Saturday, an hour before the party, Rob goes into DQ to pick up the cake. The girl at the counter tells him they "messed up a little" on the cake and gives him a coupon for a free mini ice cream sundae. Rob brings the cake home and tells me what happened. I was a little fearful of what the cake looked like, so I opened the box. Now, I hadn't asked for anything extravagent, just a baseball overlay and the simple words, "Happy Birthday Connor". So, I open the box to find a cake with about 1/2 to 2/3 of a baseball overlay. I don't know what happened to the other 1/2 to 1/3, but it obviously didn't make it on the cake. And then, I notice the wording is barely legible and situated on the cake completely crooked. So, you could either look at the cake and see the sloppy overlay, or you could turn it about 180 degrees and read the Happy Birthday Connor. Needless to say, I was mad!



As you well know, ice cream cakes are not cheap, and this cake was so horrible, it was almost funny. Tyler said there was no way anyone who was sober could have done this. Plus, the piddly free mini sundae was pretty much a slap in the face. Any of you that know me, know that I am not much of a complainer. I'll usually just make do and not say anything. But, this was an exception and the "not so nice" Trish came out swingin'! I called the DQ manager and explained that I wasn't happy with the cake and I had a house full of people coming over in 45 minutes for a party. She quite rudely said, "Well, what do you want me to do about it." to which I replied..."Um...decorate a new one and I'll be there in 40 minutes to pick it up". She agreed and hung up.



I really wish I would have taken a picture of that first cake...So, I show up at the local DQ to pick up my cake. I was then informed that they didn't have anymore baseball decorations, so they just wrote Happy Birthday Connor on it. I was fine with that. Then, the manager pulls the cake out of the freezer and it has Connor's name spelled as ConnEr. I proceed to tell her it's spelled wrong and her response is, "Are you sure?" I'll be honest. As I stared at her in disbelief, I was thinking to myself..."of course I'm sure, you moron...I gave birth to him and I'm pretty sure that when I wrote his name on his birth certificate it was spelled ConnOr. But, I calmly replied that, "yes...I'm sure". She acted quite put out to have to wipe the E off and replace it with an O. She then puts the cake in front of me and says, "well, is that OK?" Here is a picture of the cake...

I then inform her that Birthday is misspelled. And then, this is what I hear..."well, do you want me to change that too? (Not said very politely, mind you) To which I say, "you know what, just give me the cake!" I honestly couldn't tell you which of the two cakes was worse!



At this point, I am beyond frustrated with the whole thing!! But, because of my obvious disappointment, she begrudgingly gives me a gift certificate for a free ice cream cake. I have vowed to NEVER order an ice cream cake from this particular store again!



We ended up having a pretty good laugh over the whole thing as we sang "Happy Bithday" to Connor:) So, here's to you, Equal Employment Opportunity...for keeping so many of the "not so bright" employed!

12 comments:

Jessica said...

I am sorry about the cake. Better luck at a different DQ.

Jared Smith said...

That's the funniest thing I've seen in a long time. Long live the bithday cake!

Trena said...

Not many things make me laugh out loud when I'm by myself but this sad story did. I'm glad you all were able to laugh about it later. If it were me it would have been much much later.

Karen said...

What?!? You wanted Connor and birthday spelled right? Sounds like you were being just a little picky!:) If you ever need help eating ice cream cake you know where I live!

Melanie said...

That cake was awesome.

Tyra said...

I am so sorry, but I am laughing my head off right now! Only in Rigby.....

Mark said...

Obla Di
Obla Da
Life Goes On

The Landermans said...

On the plus side, Connor learned a very important lesson early in life..."Stay in School.!"

Becky Heard said...

OMG!!! Sad when someone can't spell birthday. Ha ha. I love how you said you were protecting the identity of the store, so you would just give the initials--DQ. Ha ha. Too funny! I hope it tasted good at least... Was that the Rigby DQ? They're usually pretty nice about stuff.

Kara said...

This comment is from Aaron Not Kara. I just had to say that I just pee'd my pants laughing at Marks comment. That was Awesome! Leave it to Mark to refer things back to Corky Thatcher.

Lyle said...

I hadn't read this yet. It's funny in a horrifying way. I am amazed at how incompetent people can be and still keep their jobs. Apparently, even I could manage a Dairy Queen. Oops, I mean a DQ.

Keira said...

HI Trish! I just wanted to say i understand the DQ thing. I used to work there and it was wonderful and you would have gotten a nice cake, but the manager quit and its been down hill ever since. all the good staff are gone and only the ones who couldnt find jobs anywhere else are left. all 3 cake decorators quit (me being one of them) so they have no one left.

also, go to cakewrecks.blogspot.com. she'd LOVE to hear your story.

Keira

ps. my blog (since you asked) is aloneandtogether.blogspot.com